Privacy policy

Privacy Policy

At Botanicals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely through our payment providers)
• Order History
• Device and browsing information

How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraudulent transactions
• Send promotional offers (only if you subscribe)

Payment Security

We do not store your credit or debit card information. All payments are processed securely through trusted third-party payment gateways.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

Third-Party Services

We may share necessary information with trusted partners such as shipping companies and payment providers solely to complete your order.

Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal data
• Unsubscribe from marketing emails at any time

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.